Choose More > View, then check to see that Hardware Acceleration is turned on. Step 2: If your internet is fine, head into the Spotify app. Step 1: First check to see if your internet connection could be struggling - areas with poor Wi-Fi, for example, could create patchy playback. Sometimes Spotify has issues with crackly or stuttering playback. Try logging out of the app and logging back in to see if this fixes things. Step 4: If nothing is obviously wrong, double-check the Spotify app to make sure it hasn’t frozen up. Step 3: On your mobile devices, check your device's sound settings to make sure that you don't have the media volume turned down if there are different sliders for, for example, phone calls and music or video. How much is Spotify Premium and can you get a deal? What is Spotify? Music, pricing, and features explained Spotify CEO says a HiFi option ‘has value,’ but only for ‘aficionados’
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